Description
POSITION OBJECTIVE
The Human Resources (HR) Administrator will lead and execute all human resources activities and initiatives for the university general units. This role includes oversight and guidance on recruitment, job reviews, compensation data, and onboarding for all staff positions. The HR Administrator collaborates with Case Western Reserve University's human resources department, to promote effective HR practices, foster a productive and engaging work environment, and ensure compliance with internal and external policies, laws, and regulations. Additionally, the HR Administrator will provide guidance and advice while managing highly sensitive and confidential HR-related information.
ESSENTIAL FUNCTIONS
Act as liaison between the department and central human resources in the negotiation of salary and facilitating the on-boarding process. Develop and manage onboarding activities and work with departments to ensure an excellent onboarding experience. Review hiring requests, conduct applicant screening and make salary recommendations. Coordinate with the university's VISA office on all staff J1 and H1-B visa information. Process promotion paperwork as needed. (25%)
Oversee annual performance review process for staff in University General units. Ensure job descriptions are reviewed annually as part of this process. Provide guidance and recommendations to university general unit leadership and supervisors throughout the performance evaluation process to promote timely and meaningful goal setting, performance assessment, productive dialogue, and development planning for staff. Monitor merit recommendations and evaluate requests that exceed annual compensation guidelines. Forward exception requests to HR Compensation as needed. (25%)
Work with university general unit leadership and staff to promote a strong value driven culture. Work with Central HR and university general unit leadership to develop and implement HR practices. Lead university general unit training and activities to promote faculty and staff awareness of supervisor responsibilities, job families and promotional paths, benefits, retirement planning, leave of absence guidelines and other policies. Advise university general unit leaders on options for structuring, staffing, and business implications of those choices; work with them to develop and/or revise job descriptions to meet business needs. Work closely with staff as requested to discuss and identify professional development paths and opportunities. (15%)
Serve as a confidential resource and advisor to employees to assist with navigating professional issues and challenges while guiding them appropriate university resources as needed. Work with employees and supervisors as requested to help resolve conflicts, escalating as necessary. Guide supervisors through the Positive Corrective Action process, grievance process and termination activities to resolution. Serve as a consultant in the reorganization and restructuring process for the university general units. Schedule and participate in reorganization notifications to affected staff when necessary. (15%)
Create and maintain policies and procedures for HR responsibilities including recruitment and hiring, onboarding and off boarding. Gather relevant HR data at regular intervals to provide reports on HR trends. Consult with central human resources and/or payroll to resolve staff issues. (10%)
Write job descriptions that support business needs of university general units; ensure position benchmarks are maintained. In collaboration with HR compensation and HR recruiting, assist in developing salary offers that follow the university's compensation structure and practices. (7%)
NONESSENTIAL FUNCTIONS
Respond to requests from the Office of General Counsel, the Office of Equity and others as needed to handle HR related issues. (2%)
Participate in university-wide human resources meetings. (< 1%)
Perform other duties as assigned. (< 1%)
CONTACTS
Department: Continuous contact with central HR team. Regular contact with UGEN unit leaders and staff (department administrators, and other staff).
University: Regular contact with central human resources (i.e., recruiting, compensation, employee relations, VISA), and Office of General Counsel. Occasional contact with Procurement.
External: Regular contact with candidates for staff positions in university general units. Occasional contact with temporary staffing agencies.
Students: Minimal direct contact with students. May interview and hire students as needed for special projects.
SUPERVISORY RESPONSIBILITIES
No supervisory responsibility.
QUALIFICATIONS
Experience: 5 years of progressive experience in human resources.
Education: Bachelor's degree required; Master's degree preferred.
REQUIRED SKILLS
Ability to work independently and collaboratively.
Exercise independent judgment.
Excellent communication, organizational and interpersonal skills.
Strong ability to resolve confidential and/or sensitive matters.
Ability to adapt personal approach (empathetic, decisive, assertive, etc.) to the situation.
Strong conflict resolution skills.
Strong teamwork skills.
Attention to detail.
Creative problem solving.
Customer-focused and results oriented attitude.
Strong knowledge of human resources laws and policies and ability to interpret and apply HR policies and regulations while exercising sound judgment.
Familiarity with university human resources policies, practices, systems, and reports preferred.
Demonstrated history of successful support, education, and advocacy for all students, aligned with the values, mission, and messaging of the university, while adhering to the staff policy on conflict of commitment and interest.
Ability to meet consistent attendance.
Ability to interact with colleagues, supervisors, and customers face to face.
WORKING CONDITIONS
General office working environment. Monday to Friday work week; some evening and weekend work may be required. Limited travel. This position may be eligible for the staff hybrid work program pending approval.
Requirements
QUALIFICATIONS
Experience: 5 years of progressive experience in human resources.
Education: Bachelor's degree required; Master's degree preferred.
